The policy of this practice is payment on the day of consultation.  If you do not have private health insurance (hospital cover), please be aware that procedures that require a hospital admission can generate significate out of pocket costs if you chose to go ahead with the procedure.

I understand and agree to the above mentioned conditions.  I acknowlege that if I have an overdue account, that I will repay the account in a timely manner, otherwise I understand Melbourne Gut and Liver Specialists have the right to refer the account to a third party to recoup any debt accrued by myself. 

Occassionally, to provide a high standard of care, we may need to collect past results or investigations from other health care providers.

We may also need to disclose your information to other health care providers, or be legally bound to disclose your personal information 

Our doctors use an AI scribe system called Heidi Health for their consultations. The scribe system works by capturing and transcribing your consulation in real-time, allowing your doctor to focus on patient care without needing to take notes. Heidi Health then generates your GP letter that our doctor will review and edit before sending. No decisions about your health will be made by AI. Heidi Health is purely a documentation tool.

Your privacy and data security:

Heidi Health does not store or share your data beyond what is necessary for documentation. Your information is handled in compliance with Austrlaian privacy laws (Privacy Act 1988 & APPs). Confidentiality remains a priority of MGLS.